Hospitality employers’ expectations towards the higher education system in Poland 
co-author Anna Para
[in:] Handbook of Teaching and Learning in Tourism
(ed. P. Benckendorff, A. Zehrer), Edward Elgar Publishing 2017,
pp. 17 – 30.
ISBN: 9781784714796
DOI: http://dx.doi.org/10.4337/9781784714802.00009

Rural tourism in Poland. Experience and challanges
(only in Polish)
(ed. J. Majewski)
WSEiP,
Kielce 2012
(Table of Contents in Polish)

Tourism quality management
(in English)

WSHiFM,
Warsaw 2006,
ISBN: 978-83-87-585-08-2

Service process management as the element of quality management in tourism industry
(only in Polish)

Institute of the World Economics
WSE,
Warsaw 2003.

Tourism services quality management
(only in Polish)

Difiin,
Warsaw 2002
ISBN: 83-7251-301-5

Hotel owners expectations towards the education of employees 
[w:] Contemporary determinants and problems of tourism development 
(ed. R. Pawlusiński)
(only in Polish)

Jagiellonian University, Cracow 2013

Tourism quality standards
(only in Polish)
M. Kachniewska, J. Bugański, A. Jabłoński, J. Kowalczyk, B.Srebro
Ministry of Economics and Labour, Department of Tourism, Warsaw 2009
(available on-line)

ISO 9001 implementation in tourism enterprise
(only in Polish)

WSHiP,
Warsaw 2004
ISBN: 83-88690-69-8

The culture of quality
(only in Polish)

Eurosystem,
Warsaw 2002,

ISNN: 1641-2451